We look forward to serving you.

- Dorian Alves, Customer Happiness Team

Arrival Window

We will arrive within the arrival window for your booking provided that there are no unforeseen circumstances like accidents, weather, etc. If we're running late, we will call.

Cancellations

Because we reserve a time especially for you, please make any schedule changes before 5 p.m. the day before service to avoid incurring a $70 cancellation

Happiness

Customer service is our #1 priority. If you are not happy with your service at all, let us know right away (same day if possible) and we will be back to make it right.

Billing

A hold will be placed on your card one day before service, but your are not changed until service is completed and you will receive an email invoice instantly. This is just a pre-authorization.